File download

[NKCisco]

Hello,

How can I download the firmware without support contract?

I want this file, so I can "recycle" the product for personal use.

Link: https://software.cisco.com/download/home/284366503/type/284180979/release/15.3.3-JF1

[Leo Laohoo]

For what product?

[NKCisco]

For AIR-CAP1602I-E-K9

[NKCisco]

Do you have firmware version?

[Leo Laohoo]

Autonomous or CAPWAP?

[NKCisco]

Autonomous. I will run it without controller/management console

[Leo Laohoo]

Read THIS.

And let TAC know the file is "ap1g2-k9w7-tar.153-3.JF15.tar".

[NKCisco]

I know. I found that by search.

I have contacted with TAC (by mail), but they need support contract.

[Leo Laohoo · Accepted solution]

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@NKCisco wrote:
I have contacted with TAC (by mail), but they need support contract.

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No, they do not need a valid support contract because it is already spelled out under the "Customers Without Valid Service Contract" section of the security bulletin.

[NKCisco]

I'm going to try again...

[KNZCisco]

Hello,
I wanted to ask if anything has come up in the matter as I now have exactly the same problem.

Since I'm not particularly good at English, this message was translated using Google Translate. Sorry.

[Leo Laohoo · Accepted solution]

Read THIS.

[KNZCisco]

I have already read this and have already written an email to Tac but unfortunately there was never a response

Since I'm not particularly good at English, this message was translated using Google Translate. Sorry.