IronPort C100V Virtual Appliance License File key will expire

[ITHD]

Hihi, 

We have an IronPort C100V, we have a contract signed and license paid. All is ok on the purchase / Paiement side.

We still receive this alert from the Cisco Ironport C100V

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The Warning message is:

Your "Virtual Appliance License File" key will expire in under 5 day(s).  Please contact your authorized Cisco sales representative.

Version: 13.5.4-031

Serial Number: 421AA9E13B3F7323078E-82400EA70F45

Timestamp: 30 Dec 2022 17:02:53 +0100

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Provider says License will renew automatically when expire.

Is there a way to be sure that the license will be renewed ? 

Regards, 

Ithd

[balaji.bandi · Accepted solution]

if this is smart License the feature key automatically genereated when you hit feature keys.

or you can install getting the features keys once purchased the Licenses.

go to system administrator --> feature keys

click check for new feature keys

[ITHD]

Hello Support Team,



We have gotten the Pak with the order number 92581271, but it requires VLN , S/N or Virtual SN of our virtual appliances which we do not have,



Could you please let me know how to proceed asap, to avoid interruption of services.



Thank you

Kind regards,

Slim Hamrouni
Deputy Head of IT

[logo]
SMBC Nikko Bank (Luxembourg) S.A.
2, rue Hildegard von Bingen
L-1282 Luxembourg
Tel. 352 442828 343
e-mail : slim.hamrouni@smbcnikko-lu.com


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[balaji.bandi]

As per the post, This is the S/N - 82400EA70F45 

contact license@cisco.com with PAK information, so they can sort for you.

also, there is a chat option available in the License page, so they can help you quick as they can.