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Jabber Desktop client status doesnt change in 'on phone' when calling.

Emiliwoe
Level 1
Level 1

Good day!

I got a small question. 

Some users, for example me. Are not 'on phone' when calling with the desktop version of Cisco Jabber. The status stays online. All other clients do work: When i use the jabber app or a real desk phone (cisco 7841) there is no problem and my status changes when calling.

I have compared everything on my desktop device profile in the call manager but cannot find it.
I also tried different client versions. (11.9, 12.0 12.5 beta 12.5 etc)


Does anybody know where the setting is or where the problem can be? i have the feeling its something really simple :')

Call manager version:    System version: 11.5.1.15900-18 


Thanks!

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