Hi,
We're currently running version 8-202304 of SSM On-Prem in our organization. I'd like to upgrade it to version 8-202404.
Here's the issue:
- I need to copy these two files to the SSM machine:
SSM_On-Prem_upgrade-8-202404.sh
SSM_On-Prem_upgrade-8-202404.sh.sha256
/var/files/patches
Unfamiliar Shell Interface:
- Accessing the machine via SSH reveals a non-standard Linux shell, resembling a Cisco custom interface.
- I'm using a local admin account with the highest privileges.
- Typing "help" doesn't provide the usual Linux commands.
![DCampus_0-1723028538118.png DCampus_0-1723028538118.png](https://community.cisco.com/t5/image/serverpage/image-id/225630i4A86964FDBEC4BEB/image-size/medium?v=v2&px=400)
WinSCP Access Denied:
- I can connect to the machine with WinSCP using a local admin account.
- But, copying files to /var/files/patches results in an "access denied" error.
- I don't have permission to copy to this folder.
![DCampus_1-1723029174309.png DCampus_1-1723029174309.png](https://community.cisco.com/t5/image/serverpage/image-id/225636i434B49F3857578DF/image-size/medium?v=v2&px=400)
Navigating back to the root directory of the SSM machine allows me to copy files to the /tmp folder using WinSCP.![DCampus_2-1723029255499.png DCampus_2-1723029255499.png](https://community.cisco.com/t5/image/serverpage/image-id/225637i45143193BFBC754F/image-size/medium?v=v2&px=400)
Attempted Workaround:
- I initially thought I could copy/move the files from the /tmp folder to /var/files/patches within the CLI.
- However, the "dir" command in the CLI doesn't show any folders, including /tmp.
- With the expextion of showing onlt these 3 folders:
![DCampus_3-1723029379659.png DCampus_3-1723029379659.png](https://community.cisco.com/t5/image/serverpage/image-id/225638i986DB3ABF26CA486/image-size/medium?v=v2&px=400)
I've exhausted my ideas and am currently stuck.
Here's the dilemma:
- I can't move the files already on the machine to /var/files/patches
- I don't have permission to copy files directly to /var/files/patches
Any suggestions? I'd greatly appreciate any help!
Thank you,