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624
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2
Helpful
3
Replies

Secure Client Takes long time to startup

ironman28
Level 1
Level 1

We have Secure Client on Windows 11 machine, is there a way to have this startup before some of the programs, like Microsoft Team and other apps?  It takes over a minutes to see the Secure Client to show up on the right hand corner before we can connect to VPN.

3 Replies 3

Ari-Khurshid
Level 1
Level 1

We have the same problem in our company. We use Win11 24H2 Build 2611.3194, and Cisco Secure Client version 5.1.7.80, the secure client version is 5.1.7.1336. 

This delay causes us problems as users are used to loanch the apps they are used to immediatly after logon, to start working. Some of these apps establish a session on a remote server, and this delay causes the connection attempt to hang on the app side waiting for servers handshake and authantication. The connection attempts in some apps take up to 10 minutes and the users in that time can't do anything other that double clicking the apps Icon trying to start it unaware of the connection attempt which is hanging because of Cisco secure clients start uap delay. 

Is there any steps you tried to resolve this issue?

PMC-IT
Level 1
Level 1

Same issue, no resolution here. It creates one or two daily tickets, kind of ridiculous.