SG500-52p POE alerts

[VMCOTT]

We are getting error alert warnings on our newly purchased Cisco sg500-52p POE switch and it takes a very long time to start. Also, the POE function seems not to be working. We need help to fix this problem. This is the error alert message:    

%HAL_config_poe-A-POEFailDetected: POE ERROR(i2c_read_mem failed. addr 0x11ba, dev_num 0, val 0x0, retries 3) was detected 

[Jaderson Pessoa]

Dear vmcott

You need a RMA for your product.

Check an other topic about the same issue that you having: https://community.cisco.com/t5/small-business-switches/sg500-52p-k9-v06-error-message-hal-config-poe-a-poefaildetected/td-p/3776330