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site blocked by cisco umbrella

jonathan1486987
Beginner
Beginner

Hello, I had my site blocked by cisco umbrella, how do I report it? My customers can no longer access my applications, the blocking message says that my domain has been blocked by attempted threats and phishing.

Tks

3 Replies 3

markchidozie2
Beginner
Beginner

How did you fix yours bro?

They did the same thing to mine.

Jonatan Jonasson
Enthusiast
Enthusiast

You can dispute content categorization through either Talos, as KyoCode mentioned, and also through Umbrella if you]re in contact with their Umbrella administrator/IT.

See: https://docs.umbrella.com/umbrella-user-guide/docs/dispute-a-categorization

And: https://support.talosintelligence.com/#reputation_center_support_ticket

It's worth mentioning that, if you're able, to verify that no part of your domain/webservices have been compromised.
Every now and then I see a domain/website flagged for as phishing, and the reason is that through a vulnerability in their CMS (wordress plugin for example) a malicious actor was able to add a phishing page to the site without the admins knowledge.

If you have previously found a phishing page within your site and you've removed&remediated, it can sometimes help to mention that in the support ticket. 

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