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Smart Account Licenses combining

Anton Klyushkin
Level 1
Level 1

Hi!

Ou customer has purchased subscriptions for ESA, WSA and SMA appliances.

Now we are going to install them, but somehow licenses were generated incorrectly.

We have one license for SMA that enables WSA support and another one for ESA functions.

The problem is that one of these licenses shown as owned by another company(our subcontractor),

it look like bug.

And therefore we can't generate new license with both functions and unable to install two licenses on SMA.

 

What should we do?

 

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