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Switch GUI No Longer Displays POE Status After 17.12.4 Upgrade

Lothar
Level 1
Level 1

Hello,

I am hoping someone can help clear up what appears to be a GUI cosmetic bug with IOSXE 17.12.4 running on a customer 9200-48P.

Before upgrading we could see POE port information in the GUI under Administration>Power Management.

Output looked like this before upgrade:

Lothar_0-1750115374156.png

Output now looks like this after upgrade:

Lothar_1-1750115418272.png

This has effected all 9200-48Ps we have upgraded to 17.12.4. We upgraded from a mix of 16.12.x and 17.6.x.

I tried to locate a bug of this description in the Bug Search Tool, but was unable to.

Any guidance would be greatly appreciated.

P.S. I already called TAC and they told me to post here.

 

4 Replies 4

balaji.bandi
Hall of Fame
Hall of Fame

what is the issue you not able to see the interface in detailed ?

or the WAT increased, what is the output same on command level ?

before upgrade it was less, after upgrade i see more, is this stack ? or same singe switch ?

 

BB

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Lothar
Level 1
Level 1

We can't see or manipulate the POE for an interface in Administration>Power Management at all.

No interfaces are listed. It says "no records available", and it should list POE interfaces. Like it did before.

Don't pay attention to power totals. These are different switches. I just am using both screens to illustrate what it used to look like vs what it looks like now.

pieterh
VIP
VIP

as the recommended version is 17.12.5, I would suggest not put too much effort in troubleshooting 17.12.4
https://www.cisco.com/c/en/us/support/switches/catalyst-9200-r-series-switches/series.html#~tab-downloads 

pieterh_0-1750776305727.png

 

Lothar
Level 1
Level 1

We tried 17.12.5. The problem persists.