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Unable to install CiscoPacketTracer822_64bit

embers
Level 1
Level 1

Hi,

I have download CiscoPacketTracer822_64bit_setup_signed to my laptop.
However, when I tried to install there is a pop out message that says -
"This app can't run on your pc
to find a version for your pc, check with software publisher"

Screenshot 2024-12-15 001834.pdf.jpg

Would appreciate if able to get some advice to overcome this issue.

2 Accepted Solutions

Accepted Solutions

Hi @Flavio Miranda 

My apologize for the late reply.

Got it working.

Much appreciated.

Merry Xmas!

View solution in original post

Hey @embers 

 If possible, tell what you did. Many times people come to this community with similar complains and you may help others.

 Merry Xmas!

View solution in original post

6 Replies 6

@embers 

 Is It windows? And is It 64 bits?

yes windows 64 bits

 

@embers 

 Try to ru in compatibility mode

Right-click the executable file of the app and select Properties. Open the Compatibility tab, check Run this program in compatibility mode for, and then use the drop-down menu to select a different Windows version. To save the new settings and try running the app, click Apply > OK.

Hi @Flavio Miranda 

My apologize for the late reply.

Got it working.

Much appreciated.

Merry Xmas!

Hey @embers 

 If possible, tell what you did. Many times people come to this community with similar complains and you may help others.

 Merry Xmas!

Hi @Flavio Miranda 

I tried to run in the compatibility mode, but when right click the executable file, somehow there is no Compatibility tab found. I came back the next day, deleted the existing executable file and downloaded a 'new' executable file again and run the file, it install very quickly to the pc.

After the successful installation, I checked back the 'new' executable file using compatibility mode method and now I can see the Compatibility tab is there.

Thank you