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thgeitne
Cisco Employee
Cisco Employee

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Cisco Smart Accounts is a powerful way to organize assets and entitlements with control over user access. Smart Licensing simplifies license activation and management across an organization.

We offer live, interactive licensing fundamentals training two times a month. The training will offer a brief overview on Smart Account benefits:

  • How to set up Virtual Accounts
  • How to add users
  • How to view Smart License usage
  • How to transfer licenses from one product instance to another
  • How to run usage reports

Sign up for our next training session.

Register for Live Trainings and access previous webinars resources here

Access our self-paced learning materials:

The attached Q&A is updated regularly following each month's sessions.

Other Learning Resources

  • Cisco Licensing - on Cisco.com
  • Software on Demand training page - Find aids for more advanced Smart Account Admin topics (just be sure to scroll down once you land on the page.) 
  • FAQs
    • Smart Accounts and Smart Licensing – pdf
    • Smart Licensing and Smart Accounts FAQ for Partners, Distributors and Customers - site
  • Training and Videos

Getting Started

Create and Structure
Smart and Virtual Account

Manage Smart Accounts

  • Introduction to Smart Accounts – video
  • Getting Started Quick Reference Guide – pdf
  • Smart Account Roles Overview – pdf
  • Limited Use Smart Accounts for SMBs – video
  • Introduction to Cisco Smart Software Manager SSM – video
  • Cisco Software Smart Account Request and Setup for Customers- pdf
  • Introduction to Cisco Smart Software Licensing- pdf

 

  • Create Customer Smart Accounts – video
  • Create Virtual Accounts – video
  • Structuring Customer Smart Accounts Overview – pdf
  • Best Practices for Standard Partner Smart Account Structure – pdf
  • Virtual Account Tagging – video
  • Best Practices for Virtual Account Tagging – video
  • Cisco Network Plug and Play Connect Capability Overview - pdf
  •  Assign a Smart Account to an Order – video
  • Assign a Partner to Manage a Smart Account Quick Reference Guide – pdf
  • Assign User Groups to Manage a Smart Account – video
  • User Groups that Span Multiple Smart Accounts – video
  • Use Type Down Search in User Groups – video
  • Add a new User to a Smart Account Quick Reference Guide – pdf

 

Create and Structure Partner Holding Accounts Manage Partner Holding Accounts Distributors
  • Introduction to Partner Holding Accounts – video
  • Create Partner Holding Accounts – video
  • Best Practices for Standard Partner Holding Account Structure – pdf
  • Reassign Licenses From a Partner Holding Account to a Smart Account – pdf
  • Associate Partner BIDs to a Partner Holding Account Quick Reference Guide – pdf
  • Attach Mandatory DNA Subscriptions to Switching, Wireless and Routing Products Distributors Only – video
  • Distributor Stocking and Drop-Ship Orders for Smart Licensed Enabled Products – pdf
  •  Hardware POS Mandatory Attach and Serial Number Correction Quick Reference Guide – pdf

Translated Training and Learning Resources

Introductory Smart Account Videos

Software and Smart Account
Training and Resources

Assign a Smart Account to an Order

 
 

Support

If you have support questions about Smart Accounts and Software Licensing, open a case via Support Case Manager (SCM). To learn more on how to open a case in SCM, click here.

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Comments
Martin L
VIP
VIP

Interesting, thanks for sharing!

TKS

thanks for sharing!

ameliahansen55
Level 1
Level 1

Thank you for sharing these resources! These are very helpful.

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