Regarding webex recordings

[vin.eaitib]

Hi Team,

I could not able to hear the webex recordings in my headphone with my laptop but I can hear in the laptop speakers.

Can you please provide how we can hear by using headphones for .wrf video recordings.

Thanks,

vvvia

[David Dube]

Hi Vin,

This forum is intended to be for answering questions/issue about the Cisco Technical Support mobile application itself - not a general Cisco Support community. You may have better luck in the Conferencing Support Community. There are a lot more folks familiar with WebEx and other Collaboration products that monitor that forum.

Out of curiosity, is this limited wrf recordings only? And to clarify, when your headphones are plugged in, the sound is coming out of your speakers, and not your headphones?

What OS are you running on your laptop? EDIT: One thing to check if you haven't already - your OS audio may default to speakers... if you change to headphones, that would set priority.

Regards,

Dave