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Recently, the Cisco Support Communities (CSC) underwent a migration to a new platform. The team is working diligently to address people’s comments & feedback after the launch.
In addition to those efforts, this discussion is being opened to help co...
New Release Information
On October 10th, we released new versions of our iOS and Android clients that include several new features we thought you may be interested in.
Cisco Validate Designs
Over the past year, we received several requests to incl...
On September 6th, we released new versions of the Cisco Technical Support mobile application for iOS and Android clients. Among the enhancements include:
Simplified mobile push notification flow - once a push notification is tapped, you no longer hav...
The Cisco Technical Support mobile application for iOS and Android devices provides access to our most frequent support tools and information while you are on the go. Several features are freely accessible by anyone including access to the Cisco Supp...
Before the end of year holidays, we released a new version of the Cisco Technical Support mobile application on iTunes, Google Play, and Amazon Android Appstores. You can view which version you are currently running in the app's "Help" section.
New...
If you have the Serial Numbers handy, you can upload the 18K serials via a CSV file upload into MyDevices. Once the upload is complete, you can export everything to a CSV file which will include End of Life dates which you can then sort/filter, etc. ...
Cisco CLI Analyzer v3.6.7 has just been released. Some of the delays were attributed to some packages that were updated right as we were about to release, which kicked off a new round of tests.
For Mac users, v3.6.7 was tested against Big Sur, and ...
Hi Pietro - Unfortunately, this will have to get pushed out a few weeks due to a couple unplanned/unforeseen issues that cropped - the latter popped up mid last week.
FWIW, we were able to reproduce the crash in 3.6.6 with Big Sur. The upcoming ver...
Device tags are a way for users to define different, and unique device groupings that make sense to your company.
Tags can be applied when editing a device, when importing a list of serial numbers via a CSV file, or after selecting multiple devices...
The following device attributes are searchable:
Serial NumberProduct IDDevice or Host NameUser provided device TagsProduct CategoryProduct ModelContract NumberSite Location
The search function supports partial matches (Ex: If you had multiple contr...
