Active calls

[SebastainRodriguez93243]

Hi,
when I assign the service "Basic Supplemental I" to a user, and use "/v2.0/user/ <userid> / calls" to see the active calls, it returns nothing.
returns me empty even when there is a call running. anyone know why?

[skumar1]

Could you provide us the complete API request url ?

[SebastainRodriguez93243]

http://broadsoftsandboxxsp.cisco.com/com.broadsoft.xsi-actions/v2.0/user/u9736722343@broadsoftlab.com/calls

[skumar1]

I could able to fetch FAC/Profile informations etc, Could you try again.

[SebastainRodriguez93243]

I still can't see the active calls. with the "Basic Supplemental I" service assigned, the url returns nothing, but without "Basic Supplemental I" assigned, if I can see the calls.

[skumar1]

Basic supplemental service pack restricts advanced services and API usage.