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Call Center Call Logs

Bryni
Level 1
Level 1

Interested in retrieving call center agents' call log details.

Used the below url 

https://xsi.nextiva.com/com.broadsoft.xsi-actions/v2.0/user/clusterx.kavi/directories/CallLogs/received/?startTime=2024-04-01T01:00:00
 This one returns the received calls, but the parameter filter is not working, it returns 2021 data.
Can anyone help me solve this or provide a better solution?

 

 

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