FAC can be used for activating or deactivating features like DND, CFA,CFNA ,Call Park etc., activating : We can do it from the end point by its fac code for example : DND : Dial *78 for activating it CFA : Dial *90 followed by the Phone number to which number you want to forward example : *904444666690 deactivating : DND : Dial *79 for deactivating it CFA : Dial *91 , for deactivating it from XSI actions page activate or deactivate services by giving the FAC in the Address field of the following path http(s)://<hostaddress:port>/com.broadsoft.xsi-actions/v2.0/user/<userid>/calls/new
to get the list of FAC enabled for the user under http(s)://<hostaddress:port>/com.broadsoft.xsi-actions/v2.0/user/<userid>/profile/fac"
The 2021 IT Blog Awards, hosted by Cisco, is now open for submissions. Submit your blog, vlog or podcast today. For more information, including category details, the process, past winners and FAQs, check out: https://www.cisco.com/c/en/us/t...
Parsec's MARS CRM Connector application works as a bridge between CRM & Cisco UCCE / PCCEThe CRM user will have the capability to handle both incoming & outgoing callsInbound Call indication/Popup on CRM screen with customer/caller number and name...
Audio and Video Endpoints Knowledge Base
For one-on-one help with these products, you can open a ticket at https://developer.cisco.com/site/support/. For other products, please contact Cisco TAC at https://www.cisco.com/c/en/us/support/index.ht...
I want to find out how many agents are configured for an attribute. I have followed all the steps which are provided by the Cisco UCCE 11.6 API guide but I could not get the count. Is it possible to get a count of agents or not?