FAC can be used for activating or deactivating features like DND, CFA,CFNA ,Call Park etc., activating : We can do it from the end point by its fac code for example : DND : Dial *78 for activating it CFA : Dial *90 followed by the Phone number to which number you want to forward example : *904444666690 deactivating : DND : Dial *79 for deactivating it CFA : Dial *91 , for deactivating it from XSI actions page activate or deactivate services by giving the FAC in the Address field of the following path http(s)://<hostaddress:port>/com.broadsoft.xsi-actions/v2.0/user/<userid>/calls/new
to get the list of FAC enabled for the user under http(s)://<hostaddress:port>/com.broadsoft.xsi-actions/v2.0/user/<userid>/profile/fac"
12.6 ES03 release which has important updates for the VPN-Less feature has been released. The changes and configuration details can be found on the TechNote page for the release.
VPN-Less Finesse provides...
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Parsec's MARS CRM Connector application works as a bridge between CRM & Cisco UCCE / PCCEThe CRM user will have the capability to handle both incoming & outgoing callsInbound Call indication/Popup on CRM screen with customer/caller number and name...
Audio and Video Endpoints Knowledge Base
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