We are planning to build an online tutoring web application. We need to develop audio function (VoIP, I guess?), white board, screen sharing functions in this web application. I am new to this tech area. Any one can give some info on:
(1) What is the approach to implement these functions/features? Any reference articles?
(2) What is the best API/component kits in the market now (performance, how easy to integrate, ect. vs price)? Their pros and cons? Any review articles? Cisco has such kind of API/SDK that we can use?
(3) How long will it normally take to complete those functions/features for one developer?
Thanks a lot for any of your comment, and best wishes to you.
I would like to use the UCCX API in the following scenario and was wondering if anyone could point me in the right direction: Agent Places outbound call using FinesseAgent Ends CallFinesse Automatically Dials Extension 12345 I've tried using&nbs...
Team, Here's an overview of Webex Teams Developer resources.Do you have a nice use-case, app, sample code, etc? Please comment and I will add it!
Webex Developer PortalDeveloper blog Developer suppor...
Did a little birdie tell you that there is a UI refresh of the Finesse desktop in 12.0? Are you worried that the custom gadget(s) that you spent so many hours building will no longer work? Did you hear that there will be agent to agent chat in this releas...
Reqested to display a CUIC report in Finesse Agent Desktop
User wanted stats from a report they had created in CUIC to be displayed as a new tab in Finesse Agent Desktop.
Attached is a solution I got to work us...
I am working on a Webex Teams Bot. It was quite complicated to find all the necessary information to have a running webhook in python. Therefore, I am sharing a simple way to do it here.
It is necessary to have