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6319
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3
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7
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Client Description field update

GlenM
Community Member

Changes made to Client "description" field at the AP level don't seem to transfer to the Switch level Client "description" field. Do I need to make the changes separately to the both the client "description" field at the Switch and AP levels? Or is there a way to force this?

1 Accepted Solution

Accepted Solutions

CMR
Meraki Community All-Star
Meraki Community All-Star

@GlenM That is 100% the issue, combine them now, if you dont like it you can always separate them out again, I've done that many times with no ill effects. It can reset the client history though so you may need to re-enter those descriptions...

If my answer solves your problem please click Accept as Solution so others can benefit from it.

View solution in original post

7 Replies 7

MerakiGnome
Meraki Community All-Star
Meraki Community All-Star

What if you search for the Client at the Network level? What do you see there? Can you amend and see if it follows through at both the switch and AP levels?

Darren OConnor
https://www.linkedin.com/in/darrenoconnor

BlakeRichardson
Meraki Community All-Star
Meraki Community All-Star

Hmm I was under the impression changing a client description changed it everywhere, I will have to test that.

If you found this post helpful, please give it Kudos. If my answer solves your problem, please click Accept as Solution so others can benefit from it.

rogerbeurskens
Level 3
Level 3

Is it 1 network or do you have seperated networks for ap's and switches?

Thanks - my switch and my APs are under two separate networks. Maybe that is the source of the issue? I was originally advised to set them up this way. Maybe I should collapse into one network?

CMR
Meraki Community All-Star
Meraki Community All-Star

@GlenM That is 100% the issue, combine them now, if you dont like it you can always separate them out again, I've done that many times with no ill effects. It can reset the client history though so you may need to re-enter those descriptions...

If my answer solves your problem please click Accept as Solution so others can benefit from it.

GlenM
Community Member

Thank you. I used the Combine networks option under Organization / Overview in the dashboard menu and it has worked beautifully!

CMR
Meraki Community All-Star
Meraki Community All-Star

Excellent, glad to help a fellow Merakier 👍

If my answer solves your problem please click Accept as Solution so others can benefit from it.