Client synchronization is not yet complete.

[Tamperswitch]

Hi, I keep getting this message when trying to enrol a new device, I'd seen in a previous post that someone had had the same issue and it was caused by an expired MDM cert.

I renewed my MDM cert a couple of weeks back and it was tested and showed as being valid but a couple of days ago I had an email saying it was about to expire, I checked it again and it still shows as valid.

I've tried a couple of times with different devices to enrol but I still get the "Client synchronization is not yet complete." message.

Anyone had this before??

[bmehta2 · Accepted solution]

Hello @Tamperswitch ,

If you have verified all basic steps like certificate expiration and if the device hasnt attempted to remove management profile then for further troubleshooting you would need to open a support case.

[Tamperswitch]

No worries, thanks for your reply.