12-01-2022 09:03 AM
Hi,
I have an easy one today: what is the difference between the "Full" and "Enterprise" options when defining the organization access level for a new administration account?
Cannot find anything in the documentation...
Thanks in advance,
JC
Solved! Go to Solution.
12-01-2022 12:46 PM
I don't recall clearly anymore.
"I think" an "Enterprise" admin can't be opted out of organisation notifications (as opposed to device style notifications) like licence expiry, while a "Full" admin can be.
"I think" this is used with MSP style accounts. The MSP is the "Enterprise" admin, and gets all emails relating to licences, while the customer is the "Full" admin and gets everything but the licence notifications.
My memory is pretty shaky on this one.
12-01-2022 10:23 AM
can you showus what are you talking about? There is no Enterprise when you create a new administration account.
12-01-2022 10:51 AM
12-01-2022 10:59 AM
This option is not available to me, so I think It should be better if you open a support case.
12-01-2022 01:11 PM
I have found out it is not always available; the reason could be connected to how the account is setup, whether as MSP or not.
It adds up with @Philip D'Ath answer.
12-01-2022 12:46 PM
I don't recall clearly anymore.
"I think" an "Enterprise" admin can't be opted out of organisation notifications (as opposed to device style notifications) like licence expiry, while a "Full" admin can be.
"I think" this is used with MSP style accounts. The MSP is the "Enterprise" admin, and gets all emails relating to licences, while the customer is the "Full" admin and gets everything but the licence notifications.
My memory is pretty shaky on this one.
12-01-2022 01:13 PM
It makes sense the fact that it is used for certain purposes in the case of MSP-like accounts, and it makes sense also that it has to do with notifications.
Thanks, buddy!
Regards,
JC
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