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Hardware warranty

kfernan
Frequent Visitor
Frequent Visitor

Does anyone know if a Customers HW warranty is still valid if he purchases in NA and then moves to Singapore.

1 Accepted Solution

Accepted Solutions

Philip D'Ath
Meraki Community All-Star
Meraki Community All-Star

To the best of my knowledge, the warranty is global. You just need an active subscription.

View solution in original post

4 Replies 4

Philip D'Ath
Meraki Community All-Star
Meraki Community All-Star

To the best of my knowledge, the warranty is global. You just need an active subscription.

Thank you Phillip. Yes, I need to clarify about the subscription and if it's transferable.

Roska
Level 5
Level 5

There might be issues if HW is RMA´d and fullfillment channel is different compared to original. I suggest you check in advance with your Meraki AM or the the export/compliance/support teams.

kfernan
Frequent Visitor
Frequent Visitor
This is good information. Much appreciated.