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2939
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3
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Issue with Support Line

RodrigoCW
Cisco Employee
Cisco Employee

Hey Everyone,

Just wanted to inform everyone that we are having some issues with our support lines at this time. We should have the issue resolved shortly. If you are trying to reach support regarding a severity 1 outage, please direct message me with your Meraki Customer Number and a short description of your issue. For all other issues, please open a support ticket via Dashboard and provide a callback number so we can reach out.

Thank you all for your patience and stay tuned for more updates.

1 Accepted Solution

Accepted Solutions

RodrigoCW
Cisco Employee
Cisco Employee

Hey Everyone, looks like the issue should be resolved now.

If anyone is still experiencing issues, please let me know.

View solution in original post

2 Replies 2

RodrigoCW
Cisco Employee
Cisco Employee

Hey Everyone, looks like the issue should be resolved now.

If anyone is still experiencing issues, please let me know.

EricLeeVQ
Community Member

Hi. We were working, but now it is returning the same error as before. Looks like the problem is back