License Co-Termination

[GavinMcMenemy]

Hey Guys,

I've never got my head around license co-termination.

I've received some new devices for a new network. We move one of our offices to a new site in about 2 weeks.

We will be using some of the devices on the original site in the new, we will be deploying some new gear (some new APs and a new firewall) and Cisco have asked for for the old APs to be returned.

How is co-termination handled in this situation?

I have the license keys for the new gear and my understanding is that if I add the new APs to my inventory they APs were about to return will be included in the license termination. I don't want to license the devices that I'm returning at all, nor do I want them to have an affect on the new devices.

Yours confused etc...

[aleabrahao]

Cisco support can help ensure licenses are applied correctly and old devices don’t interfere.

[GavinMcMenemy]

I have to be honest, I've never had much luck with Cisco/Meraki support.

[GavinMcMenemy]

As an example of this:

I am in the UK. I have tried both my landline and my mobile number.

Both are correct.

So now I am stuck on hold.

[CarolineS-Meraki]

Ugh, sorry about that :(. Please do let the support agent know about this trouble when you get them on the line.

[aleabrahao]

You can call them.

https://documentation.meraki.com/General_Administration/Support/Ways_to_Contact_Meraki_Support#Contact_Support_by_Phone

[GavinMcMenemy]

That's what I did - I was on hold and annoyed when I wrote me last message.

It took a couple of days to get through but now that I am through to them my experience remains not good. between them and the reseller we're in a bit of a computers says no situation.

[Ryan_Miles]

AP licenses aren't model specific. Switches and Security Appliances licenses are model specific (for the most part).

So, as long as you have enough wireless licenses to cover the AP quantity you should be fine.

It would be helpful to know more detail about your current license status and what license key(s) you have in hand that you've not applied yet. That would provide the clearest picture of what your intended end state is.

[GavinMcMenemy]

Hi Ryan,

Sorry I thought I'd posted this on Monday - must have forgotten to press reply.

This is our current license count

At the time of our last license purchase we were using a different firewall. So that is new to the license load. 8 out of our 9 MRs are being returned & retired - swapped out for much newer wifi7 models.

The new license we've been sold is:

4x MR - for 3 years
1xMX85
1xMX advanced
We're reusing 2x swtiches from our existing network.

Our existing MR licenses will terminate Feb 2026.

So what happens to the co-termination?

The last license end date is as follows:

[GavinMcMenemy]

According to cisco support a complete mess has been made. I was assured that the licenses wouldn't have an impact on co-termination dates but this turns out to be untrue - at least that's what support tell me. There's some soft of unholy mix up between my reseller and cisco going on - with me looking on being told quite a complex story about how licensing is going to work and [essentially] taking flak from senior management because of it.

[Philip D'Ath]

Is this part of a lease arrangement with Cisco Finance?

[GavinMcMenemy]

No.

[GavinMcMenemy · Accepted solution]

I solved this issue by moving everything into a new dashboard. Spoke to the resellers/cisco support and we ended up re-licensing everything we retained.

Was a bit of a waste of my time. But it seemed to be the simplest solution.