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4467
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6
Helpful
5
Replies

Logging when cloud is not reachable

rwiesmann
Level 10
Level 10

I am wondering what happens with the logs of a device while the cloud is not reachable?

So basically, if lets say a switch does not have connectivity during 3 hours with the cloud. What happens

with the logs generated from the switch during this time. Will this logs be synchronized with the cloud as soon the

connectivity is back, or do I not have any logs from this 3 hours?

Many thanks for your answers.

1 Accepted Solution

Accepted Solutions

BrechtSchamp
Level 11
Level 11

"While the Cisco Meraki cloud is unreachable, management, monitoring, and hosted services are temporarily unavailable:

  • Configuration and diagnostic tools are unavailable
  • Usage statistics are stored locally until the connection to the cloud is re-established, at which time they are pushed to the cloud
  • Splash pages and related functionality are unavailable"

Source:

https://meraki.cisco.com/trust#oob

Of course there will be a limit to the amount of data that can be stored locally.

View solution in original post

5 Replies 5

MarcP829
Level 9
Level 9

Its not.

I have the problem at the moment, a MX it not fetching its configuration. It is reachable from the internet and connected to the cloud (after it worked several months), but it is not showing anything in the log.

Even after the support fixed it.

image.png

AjitKumar
Level 10
Level 10

Hi,

I believe you may not have any logs reflected one the connectivity is restored.

However I understand if you have a syslog integrated in your LAN.

You might capture the events there.

As per the Out-of-Band Architecture of Meraki
• Only configuration and usage statistics are stored in the cloud

Regards,
Ajit
AjitsNW@gmail.com
www.ajit.network

thanks for the feedback

BrechtSchamp
Level 11
Level 11

"While the Cisco Meraki cloud is unreachable, management, monitoring, and hosted services are temporarily unavailable:

  • Configuration and diagnostic tools are unavailable
  • Usage statistics are stored locally until the connection to the cloud is re-established, at which time they are pushed to the cloud
  • Splash pages and related functionality are unavailable"

Source:

https://meraki.cisco.com/trust#oob

Of course there will be a limit to the amount of data that can be stored locally.

Perfect, thanks for your feedback