Solved: meraki Saml issue

tushar01_01 · ‎02-06-2026

Hello,

I am facing a issue where we want to add a user as meraki org admin but not able to add since the user is enrolled as saml user via okta,

But even after removing the user from saml group same error reflects,

Meraki support suggests we can user upon disabling saml settings and then enabling but that doesnt seem to be permanent fix

please suggest better approach.

aleabrahao · ‎02-06-2026

There is no way to delete a SAML user from Meraki’s backend. Only a SAML reset clears it.

Solved: SAML SSO - user/email address removal - The Meraki Community

I am not a Cisco employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.

View solution in original post

aleabrahao · ‎02-06-2026

There is no way to delete a SAML user from Meraki’s backend. Only a SAML reset clears it.

Solved: SAML SSO - user/email address removal - The Meraki Community

I am not a Cisco employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.

tushar01_01 · ‎02-06-2026

Thanks for the meantime disabling the saml worked

was able to add superuser upon disabling the saml and then enabled config remain as it.

since other user are via saml

Rasmus Hoffmann Birkelund · ‎02-07-2026

Have you tried using email subadressing by using + keywords? Eg. user+admin@acme.org

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