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6498
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6
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Re-association failures

ashmead123
Level 3
Level 3

I am getting a lot of 'Previous authentication no longer valid' and 'temporal refusal' association failures. This happens several times an hour and tends to be mobile devices (iphone and android) when connected to a PSK and an OWE SSIDs.

We have two offices separated by 2 floors. Is this related to associations timing out whilst clients move from one office to another?

10 Replies 10

RWelch-USA
Meraki Community All-Star
Meraki Community All-Star

Thanks but unfortunately, these failure messages are not listed

BlakeRichardson
Meraki Community All-Star
Meraki Community All-Star

Can you post a screenshot of the SSID settings so we can have a look. Try disabling 802.1r if it's enabled. For the PSK are you using WPA2 or WPA3?

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The PSK is WPA2. 802.11r is disabled on both

Philip D'Ath
Meraki Community All-Star
Meraki Community All-Star

What happens if you turn off OWE?

Unfortunately, I cannot do this due to it being a live network. I do see the same issue with the WAP2 PSK network (albeit a lot lees frequent as most people use the OWE network)

I haven't seen this, but just out of curiosity, 542-Ashley?

--
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EnterpriseIT
Visitor

I am seeing the same on our network as well.

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I spoke to the Meraki help desk but unfortunately, I was not given a satisfactory answer. I was just told that this is not to be concerned about.

More importantly though: I have noticed that the issue has been resolved. The issue appeared to be caused by APs that people were walking past but not being used. Therefore the association process was not being completed.

RWelch-USA
Meraki Community All-Star
Meraki Community All-Star

Good feedback, makes sense.