Anyconnect Umbrella module Error

[sv7]

Hi All,

We are facing issue in umbrella anyconnect roaming module client using in multiple window login profile. When we are switching user's account it is not working and giving error "Cisco AnyConnect failed to start. It is already running in another user's session"

Is it any resolution to this ?

[aaragonb]

Cisco Secure Client/AnyConnect is not compatible with fast-user switching.

Workaround:

- log off all other users

- disable fast user switching

References:

- "AnyConnect does not support user fast switch feature on windows": https://bst.cloudapps.cisco.com/bugsearch/bug/CSCut55601

- "Add MultipleLogons choice to Windows Logon Enforcement preference": https://bst.cloudapps.cisco.com/bugsearch/bug/CSCsx15061

- AnyConnect VPN Client Troubleshooting Guide: https://www.cisco.com/c/en/us/support/docs/security/asa-5500-x-series-firewalls/212972-anyconnect-vpn-client-troubleshooting-gu.html

- Cisco Secure Client Administrator Guide: https://www.cisco.com/c/en/us/td/docs/security/vpn_client/anyconnect/Cisco-Secure-Client-5/admin/guide/b-cisco-secure-client-admin-guide-5-0/configure_vpn.html