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Umbrella Roaming client force sync

manvik
Level 3
Level 3

How long does it take a Roaming client to sync new policies from Umbrella dashboard.

I observed after applying a new policy, roaming client takes some time to get the new policy synced.

 

Is there a method for Roaming client to force sync the newly applied policy.

3 Replies 3

AndreaTornaghi
Level 1
Level 1

Hi,

 

For foce the sync I think that you can restart the Umbrella roaming client on your laptop.

https://support.umbrella.com/hc/en-us/articles/230561067-Umbrella-Roaming-Client-Manually-Disabling-or-Restarting-

 

From the Umbrella documentation I just find an article that describes the client update process. But I suppose that it uses the same process also for config update.

https://support.umbrella.com/hc/en-us/articles/230561287-Umbrella-Roaming-Client-Automatic-Updates

 

yes, umbrella does a syncing in every 1 to 2 hours. How can IT admins enforce policies immediately ?

I think with umbrella Admins cannot enforce immediate policies.

Esha Goyal
Cisco Employee
Cisco Employee

To force the sync for Umbrella Roaming client, please restart roaming client service on the endpoint.