I'm facing an issue which I'm not able to solve. Actually, I'm not sure if it is an issue or expected behaviour. Here is my situation:
Have Roaming Computer - Roaming client installed
Roaming computer is connected to a network protected by Umbrella - DNS forwader configured and the VIP is also configured in the Dashboard.
There is an option under the Roaming Computer settings - Disable DNS redirection while on an Umbrella Protected Network - NOT checked
Have two policies (one for network, one for roaming computers) - exactly like here:
- other prerequisites are also matched.
I expected the computer will match the roaming policy, but it is matching the network policy.
Is that expected? Or there is something wrong in my configuration?
It really doesn't make sense to me since the computer will always be behind the network policy so I can't enable.
Hope my description is clear enough.
This is expected behavior.
On a protected network, DNS will function as though they are regular network users:
There is a good doc available that will help you understand roaming client behavior on your network and how to tune if needed.
Can you check if the policy for roaming client is above the network policy since the policy flow is from up to down.
If it is proper then check laptop with outside network if the policy flow is proper.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: