Umbrella Web Policy doesn't work

[caarcg]

Hi, we have been doing tests with Umbrella Web Policy but they do not apply, we are simply blocking the "games" category and with the computer that is being tested it continues to access sites in that category, in the roaming computer information if the SW Agent.

In the same way in the Policy Tester the result shows us allowed, which should not be.

Thanks.

[franzd]

How are you deploying the roaming clients? Via URC or AC-RSM?

[Esha Goyal]

Hello,

It need some testing and correct configuration, better to open a support case with Umbrella. They will collect logs and can identify why the blocked category sites are accessible.

I hope it helps.