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Cisco Jabber for Mac 9.2.1: slow to register with CUCM

Fabrice Bobes
Level 1
Level 1

‎11-06-2013 11:49 AM - edited ‎03-17-2019 03:41 PM

Hi,

We have this specific problem on our Jabber for Mac 9.2.1 client only: the client takes 60 to 70 seconds to connect to CUCM (running 8.6.2) when it starts.

After Jabber registers with CUCM, there is no issue, it's just very slow to register.

Anybody getting the same behaviour? We have no such issue on previous versions of Jabber for Mac version 8 or Jabber for Windows version 9.

Thanks,

Fabrice

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f.bobes
Level 1
Level 1

‎12-04-2013 09:24 AM

For those interested, I have the answer to my own question: if one of your configured DNS servers is not responding, Jabber 9.2.1 will delay registration to the phone services. This behaviour is seen only in this specifc version of Jabber, hopefully it will be fixed in the next release. Watch out if one of your DNS server goes offilne.

Fabrice

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