I am trying to set up a Cisco 8800 KEM with an 8865 phone.  I know with the old CUCM, you could create a template and push it to the key expansion module, but, with Control Hub, I see the KEM is attached but can't do anything with it.  When its ... view more

So early offer is when the calling party shares the media codec and rtp ip/ports in the Invite message, correct ? Whereas delayed offer is where the media content is shared after the 200 ok message, is that correct? Can someone please explain early m... view more

I have upgraded the firmware of the 8831 phone from 9.3.1 to 10.3.1 due to the display panel requirements.  I have lost the ability to utilize the wireless microphone option with this update.  Is there another firmware update I could use to rece... view more

In EGML_EMAIL_ATTACHMENT table i can see list of attachments from ECE and all attachments are encoded.It says ENCODING_TYPE -> Base64. But it's not a regular Base64. When i try to decode with Base64 i am getting a broken file.Does anyone knows how... view more

Hello to all, How do you go about putting a formula to added a sum or an average on the bottom of historical reports?  Specifically custom reports i'm building.  Currently i'm just exporting and summing myself.  But there has to be a b... view more