I have a situation for the customer. . They need same DN number for login and logout condition condition but different privilage. when they login they should be able call external calls. in logout condition only internal and emergency numbers are allowed.... view more

Hi,   We have multiple locations we want to set unique caller id's when the users make external calls from the location.  When testing the caller id being displayed, we found only part of the caller id displaying for the users. Can anyone tell u... view more

When i put the NTP address all goes OK, but when i restart or turn-off my device, my NTP data, change to defult. Mode: "Manual" to "Automatic" Server 1 Address: Erase the last IP than i put in the campus.   And appear this warning in the videoconfere... view more

Hi Guys   pls Find Attachment   I m trying to install CWMS on Vmware workstation for study and Labing , i m getting what is in the Attachment       pls advise  

All, I've tried the following method to upgrade from UCCX 8.5.1 to 11.6:   Stage new 11.6 VM in production - SUCCESS Take DRS backup of old 8.5.1 VM - SUCCESS Stage new 8.5.1 VM in lab/isolated network - SUCCESS Restore 8.5.1 VM backu... view more