Collaboration, Voice and Video Documents

One particular agent not able to get into ready state.It will give error as below:"Operation errorThe Operation timed out or failed. Please try again or contact the administrator"if tried to click logout button it will be shown in the dropdown as below:"U... view more

Dear, I bought this used device and already managed to update its firmware to SIP, it's with version SIP70.9-2-1S, and it's working perfectly with Asterisk. I need to configure the softkeys to make the device as simple as possible, since it will... view more

Dear, I bought this used device and already managed to update its firmware to SIP, it's with version SIP70.9-2-1S, and it's working perfectly with Asterisk. I would like to access the device via SSH. I've already done the configuration in SEPMAC... view more

Dear, I bought this used device and already managed to update its firmware to SIP, it's with version SIP70.9-2-1S, and it's working perfectly with Asterisk. Now I would like to configure his interface for Brazilian Portuguese. All material I fin... view more

Hello ,  I am using a ISR4451 with an NIM-4E/M card. The router is configured with a 4 wire, type 5 voice trunk between an E/M port on the NIM and another router's E/M port elsewhere. The trunk is connected and is working properly. On older... view more