Outgoing calls to PSTN, DTMF tones are not sent.Call manager version 12.5. Protocol MGCP. Link to PSTN is E1.====================================mgcp dtmf-relay voip codec all mode nte-gwmgcp modem passthrough voip mode nsemgcp package-capability rtp-pack... view more

HyI wanted to connect a room kis plus with two precision 60 cameras. I have made a vlan for them on the switch, but i only got pitcure, control not working.The switch is SG350.I tried a few scenario, but nothing worked. The last one whose to make a privat... view more

Trying to add agents to an attribute. I know we can add attributes to an agent but if I'm reading the guide correctly, I should be able to add multiple agents to an attribute. My current XML for the put looks like:<?xml version="1.0" encoding="UTF-8" s... view more

Hello All, I am looking into Call Type Interval reporting for queued calls (after Select LAA), and in need of more clarification on what determines a Short Call, and what determines an Incomplete Call. I would like to confirm the time requirements ar... view more

Hello Team,A Customer has asked me if the the following objective can be a achieved They want a scenario where Supervisor can upload data for his outbound campaign and only the team members can access it .For example, Supervisor A can upload data to ... view more