Accessories
Please post here your questions for Headsets, Cameras and any other Cisco Accessories
141 PostsActivity in Collaboration
ISR4331 interface Service-Engine 0/4/0 configuration guide
Hi,I have bought a PVDM4-32 Voice DSP Module for my ISR4331 and a new interface turn up: Service-Engine 0/4/0I have checked the complete ISR4000 configuration guide, but there is no guide how to setup or what to do with it.The PVDM4 guide has even le...
How to log (or how to see in device log) when handset is off hook ?
Assuming this is possible, how should I configure the SPA-112 log module to log the event that a handset is taken off-hook and remains off-hook indefinately (ie no call is made). I'm not sure if the SPA-112 has a setting for an off-hook time-out, bu...
Cisco Codec Pro with Quadcam,PTZ and Bosch MIC
HI ALL MY codec PTZ cam subnet is 169.254.1.XBosch 172.16.4.X/22for giving the PTZ camera control to the Bosch system . i was trying to config line inter vlan routing which is not happening . is there any way what we can change the subnet of codec ca...
How to Hide (or Modify) incoming Calling Party Name on MGCP PRI
Is there a way in Call Manager or on a Voice Gateway that I can hide or modify the incoming Calling Party Name ? This is when using PRI’s on an MGCP gateway.We have a situation where the carrier is sending an incorrect Calling Party Name for a partic...
Fails to switch the video feed back to the Quad Camera
Hi all,I am experiencing an issue with a Cisco Room Kit EQ setup featuring a Vision PTZ Camera and a Quad Camera. The core problem is that when the presenter stops speaking or moves outside the zone being actively tracked by the PTZ camera (Presenter...
PCCE 12.6.2 Smart License issue RE: Authorization
Hi. We are running v12.6.2 in a duplex environment for more than 15+ months already... since a month ago the Authorization check for Smart Licensing for the CCE piece is failing.. the CVP Component is fine though. That is when checking through the SP...
Q-Sys Thrid Party SIP Device Integration With Webex Calling
This integration is theoretically possible by using the generic device in Webex calling, but I cannot get it to register. Has anyone successfully done this? Thanks
can we migrate cuc 10.5 to cuc 15 using data export/import
Can we migrate Cisco Unity Connection 10.5 to Unity Connection 15 using the data export/import method?Do we need to upgrade first to version 11.5 or 12.5? Alternatively, is it required to perform an in-place upgrade from 10.5.2 to 11.5, then an in-pl...
Recommended Replacement for TMS
Hello,Looking to find out what is the recommended or preferred replacement for TMS. VQ Conference Manager or Synergy Sky Connect?
Fresh Install with Data Export
A “Fresh Install with Data Export” is a native method used to migrate UC application clusters to a new version while preserving the existing configuration data. I personally prefer using Cisco’s PCD for migrations. However, since PCD is in survival ...
"JSP files cannot be uploaded" Error When Uploading Prompts to UCCX
Hi We have upgraded some 12.5(1)SU3 UCCX systems to the newest ES07 due to the security CVE-2025-20354 (CVSS-score: 9.8). After this we have discovered that we can no longer upload UCCX wav files. We can download an existing file, upload it again, a...
PCCE 12.6.2 - Mark a call as handled via Scripting - Possible?
Hi. We have PCCE 12.6.2... we have different flows where a call enters a PQ and depending on the caller selection while in queue the call is not terminated on an agent and after the proper flow is completed the call is release using the Release Step....
Resolved! Cisco jabber call arrives at the local address
Here's a problem that came to light: cisco jabber is located behind the NAT, when calling from it, the call goes through and registers as a sour real ip , but when calling in the opposite direction on expressway-c, the call goes to the gray jabber ad...
Webex Contact Center (Engage): Images in Email Signature Template
Last summer, we implemented Webex Contact Center and created two email assets for two teams. We also created email signature templates for both teams. Sometime this year, Cisco updated Engage, and the template suddenly had a grid appearance. The BU h...
Jabber on Chromebooks have a different IP address
I've been trying to get the Jabber app working on a Chromebook. It's configured as an Android tablet (TAB) device in CUCM and is able to register, but the Jabber client keeps sending an IP address to the call manager (running version 12.5) that is di...
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