Accessories
Please post here your questions for Headsets, Cameras and any other Cisco Accessories
133 PostsActivity in Collaboration
How to configure corporate directory in cucm 14.x
I'm looking for the complete setup process for configuring the Corporate Directory in CUCM 14.x. We are using only 78xx and 88xx series IP phones. I haven't been able to find a comprehensive document on this — perhaps I'm missing something during m...
New SBCs, new number from ITSP, same old CUCM, can't get phone to ring
I've just got 2 new CSR8000V. They connect to our existing ITSP but will handle a new number range (just one number in config presently.) On CUCM the 2 new trunks are up using same config as the old pair of trunks for the older CSRsI've created a sin...
Resolved! UCCX15 Pre upgrade cop file
Good Day all,I am putting together a upgrade design for our phone system. Reaching 15 after years of upgrades on exiting hosts from 10.5 and likely before.I can see pre-upgrade checks cop files for CUCM IMP and Unity but cannot see one for 15, is the...
CLCOR Simulation, Free Illustration, or Website
Hey, I need help in finding simultion, or VM with CUCM for studying the CLCOR 350, I missed any practical illustration to test with, any pdf, ppt for clarification, I am thnkful in advanced if you could link to to some available resources.
question - post call survey variable
Hi All,any idea to this issue when the call is transferred from one script to another script -- after the secondary agent disconnects the call -- the call matches to the first routing script variables in the ICM survey app and routing to post call s...
Resolved! Cisco 9861 doesn't show line text label or display caller-id
We recently purchased our first 9800 IP phones, both the 9841 and 9861 models. We've installed the first couple of 9861's and there's some behavior we can't seem to get around. The 9861 will not show the line text label for line #1 when there are a...
Edge issue with CUCI reports file name
Good day to you all, it seems we are seeing issues when our team are trying to save out reports which we have over come by editing the save file name.Has any one else experienced the issue that when saving a report from Edge 137.0.3296.62 or Chrome ...
Configure Multiple Email Aliases in Cisco ECE with On-prem + Cloud
Dear All, Currently, we are running Cisco ECE 12.6.1 ES9 ET3 with on-prem email integration (Single Email Aliases). Now we are looking for the best practice and advice for the following requirement. We need to create another Email alias; the existing...
Resolved! UC 15 - Reverse DNS failing
Dealing with a strange issue here. In my lab, I have a pair of Microsoft DNS servers configured with Reverse DNS zones. Servers built with earlier UC versions work just fine, and have no complaints about forward or reverse DNS. But anything built...
Room Booking (Cisco OS) cancel meeting
Hi allDoes anyone know if it's possible to have the Room Booking feature ending a meeting instead of cancelling the whole meeting when no one shows up in the room?The meeting should be shortened when checking out (automatically or manually) to preser...
Mlpp - what version of CUCM
Has anyone got MLPP working as it seems to be failing for us - the doesnt doesn't seem to force itself through. The system knows it is a mlpp due to the announcement but doesn't force it. What versions are people running, what the newest as it seems ...
VXMl transfer element help with setup on CVP comprehensive
Hello, I am using CVP in comprehensive mode with VVB on ucce. I was trying to transfer a call with callstudio transfer element, but I was not able to do it. When I was searching for documentation I only found out that this element should work in stan...
Phone - IVR - Features Not Working
I have users that are setup to receive calls through an IVR. So, I have users that log into the IVR on their desk phone and then put themselves in "Ready" status. When an agent has down time, they are expected to check the main line voicemail. Issue ...
VG350 Gateway Configuration
Hello Guys, Can someone please help me with the sample configuration of VG350 analog gateway. i want to configure it with CUCM 11.5 and register analog phones and FAX machines. VG350 is new for me and i am not sure what is the best way to con...
Resolved! Cisco VG410 SCCP Gateway registrations on Call Manager 12.5
hi Expert,When configure VG410 in UCM 12.5 for SCCP, I don't see option for VG410 (only see VG400 and VG450)Should we select VG400 or VG450 in UCM for SCCP? and what is the different?Tks,V
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