Collaboration

control sx20 camera without its codec

Hello,is there any way to be able to check the position of the camera “CTS-PHD1080P12XS2”, without its codec?I would like to use it for other purposes, and I would like to understand if it is possible to control it via IP just to display the video st...

Reminder: CUC UM w/O365 Stops Working With Legacy Permissions

In November 2024, a Cisco Field Notice was published indicating Microsoft would be decommissioning RBAC Application Impersonation, which Unity Connection has historically used to sync voicemail to O365. Microsoft just begun shutting off the function...

Resolved! No ringback tone for external caller when using g722-64

Hi,we recently switched our ITSP. Our setup is quite straight forward: 1x CUCM 12.5, 1x CUC and a CUBE for the SIP connection to the ITSP.After the switch from the old to the new provider we noticed that the ringtone (ringback) that is played by the ...

RONA issue for agent calls in webex contact center

Hi Team, we are having issue where some agents are facing RONA issue immediately after the call received or after making an outbound call .the disconnection time is in 1 second only .have verified the extension agent using and is same as configured i...

Resolved! CUCM - SIP Header Limitation is 100 (Max Num Count Headers)

Hello, I ran into an issue where CallManager service is discarding incoming SIP message due to too many headers, the problem is quite obvious in the trace due to: |AppInfo |SIPTcp - Ignoring message with too many headers from 10.0.0.1:[5060]. Only al...

21:9 Resolution on ultrawide screen with Cisco Webex EQ Codec

Hello all, we recently installed a Webex EQ system (RoomOS 11.9.3.1) with a 105" 21:9 Ultra-wide public display (ala Expanding our Capabilities with Samsung and Microsoft | Webex Blog). However, the display is current stretched in 16:9 mode.Is there ...

ISR4351/K9 CUBE syslog over tls supported?

currently using v17.03.01a on a ISR4351/K9 CUBE.Want to know if it possible to configure syslog over tls.Read in the past that it is not supported on most cisco devices.

Connecting a unify phone to the LAN port of access point c9105axw-e

Hello,We are trying to configure an Access Point (c9105AXW-E) port with an IP PHONE (Unify). I took a debug client on the wlc of the phone and we reviewed the log and all seems ok as we can see even the DHCP seems fine yet we cannot get the phone t...

CVP ES21 Patch

Looking to see if anyone has come across any issues when installing CVP ES21 patch. We are running 12.6.2 and the latest patch is ES18.

Jabber Connectivity Issue After Expressway Upgrade to Version 14/15

Hello , After upgrading the Expressway version from 12.2.7 to either 14 or 15, all Jabber connections over MRA stopped working. any idea?

conference call cant be established

Good dayI have CUCM 11.5 and when I when a conference call from a 7841 handset its going through, but when i try from the 8865 handset its saying unable to start conference kindly assist

Resolved! Emergency Responder 15.0 - can’t provide a secure connection

I have seen this on a couple upgrades of Emergency Responder.After upgrading from version 12.5.1 to 15.0, Chrome no longer trusts the connection. I get a message that says this:This site can’t provide a secure connection{CER IP ADDRESS} uses an unsup...

CUBE does not send OPTIONS signal

Hi Everybody, Currently i am using the ISR4431 as a cube, add an additional pstn sip to telco, but failed to make outbound callOther SIP connection to pstn are fine, except this newly add sip connection.Connection path CUCM ---(sip)--- CUBE ---(sip)-...

Issues transferring call to external number using CUCM/CCX (no audio)

Hi folks, hoping I can get some advice on troubleshooting steps for a calling issue I am having. TAC has been assisting for 3 months but has been no luck as yet, so running out of ideas.Environment CUCM 12.5 SU6, CCX 12.5, CUBE (router 4451 with 17.1...

Community Live 3/19 - Collabtech Series recording and slides

Community Live recording and slides: Troubleshooting SpeechView Cisco Webex in-house transcription service for Unity Connection 14.x/15/x This session delves into the requirements for onboarding Unity Connection to Cisco Inhouse transcription se...