Hi Team,Could you please help me to understand the number of users supported by CS-KITPRO and CS-KITPLUS.Is there a limit to the number of users for these devices?Thanks,Kavya R
Hi Anynone I want to know how to flow calls with mute, is there any documentation regarding that I tried to find it but had no luck. if know the flow call with mute how does the RTP stop sending with a party or the document regarding explaining the f...
Hi Team, I am working to onboard CISCO cube device to our network. This is first cisco voice device I have ever worked on, i have very limited to no prior knowledge related to Cisco devices in general. Setup SBC <--TLS/SRTP--> CUBE <--> SIP trunk pro...
We have a VG450 running SIP.Call Manager version 12.5.1.18901-1VG 450 Firmware Version 17.09.05aI've had a support engineer helping me get this VG online and set up.Can the VG450 be managed from Call Manager?Is Call Manager supposed to configure both...
im configuring cube HA box to box redundancy.Cube is 4321. SIP trunk configured in cucm and showing UP.cube HA is up .im using port channel for three interface- LAN, WAN and data/control interface.when im making external call i can see they are sendi...
Has anyone had any issues with NTP after upgrading to version 15? I just upgraded my test CER cluster from v14su3 to v15su1. I had an issue with the database not starting on the primary node after switching versions. But a reboot of the server fixed ...
I am having trouble finding which iso to download for call manger 15. When I started installing the one I found it says its a emergency responder version. Software Download - Cisco Systems Can someone clarify which one I need?
Good afternoon,The manager of one of our departments is looking to change the name of her Team for reporting purposes with a third party vendor. I can go into Admin, Subsystems > RmCm > Teams and change the name there, but will this effect anything n...
Hi, We're in the process of reducing our billing cost for our DID usage and would like to know the best way to approach this. I ran the Unused DID report and having the carrier run reports of the DID usage on their side. Our concern is we don't want...
My company just purchased/made the arrangements to upgrade to webex for our phone system stuff, and they want me to learn it and be the “master” of it so to speak.I admittedly have had easy times with phone systems so far in my career, but in no way ...
I have a directory number that is shared across multiple phones. We're trying to send calls from specific numbers to voicemail. I have a voicemail box set up, but when we test it nothing happens when pressing iDivert softkey button. Doesn't iDiver...
We have three cloud custers Americas, EMEA and Asia. I have jabber installed on my laptop. I would like to understand how my jabber knows that it has to connect to Asia cloud and not Americas coud. If I have to change it to Americas how and where do ...
Hi! I set the hunt pilot with native call queuing a couple days ago, and only today started receiving complaints about agents not being able to transfer to those hunt pilot numbers. Before enabling call queuing, it was possible to transfer calls to t...
Hi, We have a CUCM 12.5 cluster both devices the publisher and subscriber is reporting high disk usage. I have ran the Cisco free common space COP file to no improvement. Both nodes are setup using one partition with each device provision for 110G....
The Cisco Document Team has posted an article. This document describes the steps to integrate Enterprise Chat and Email (ECE) with Packaged Contact Center Enterprise (PCCE) in versions 12. Know of something that needs documenti...
