01-28-2019 07:04 AM - edited 03-17-2019 07:49 PM
Hi,
I have a customer who has a number of chat rooms setup. They have a scenario where they have a user who was left the business, but is a room admin for a number of these chat rooms. It's the first time I've come across this scenario, and after a fair amount of digging, cannot find how we can reassign the admin role to another user.
Anyone come across this before, or know how to do this?
Many thanks in advance.
Glyn
01-28-2019 07:35 AM
AFAIK that's not possible, see
From Jabber client the ability to remove an admin for persistent chat room.
CSCvk48944
01-28-2019 08:19 AM
Thanks for the response Jaime. Is this something that TAC could do via a sql query do you think?
01-28-2019 08:34 AM
I can't reply on behalf of TAC, you would need to open a TAC case to ask them directly.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide