04-17-2018 06:38 AM - edited 03-17-2019 07:28 PM
Experiencing issues with Cisco Spark v2.0.8206.0 after installing yesterday on both a Windows 10 x64 1607 tablet as well as our VDI Windows 10 x64 1703 image.
Seems like the "msiexec /i ciscospark_x86.msi TARGETDIR="C:\Program Files" ALLUSERS=1" no longer works in 2.0.8206.0. After installing this way which was taken from this article and is supported https://collaborationhelp.cisco.com/article/en-us/nw5p67g . This worked previously on versions before 2.0.8206.0 in both environments.
The issue after installation is you cannot launch Spark with either CiscoSpark.exe, CiscoCollabHost.exe, but you can eventually launch it with SparkWindowsDirect.exe, but after launch it has issues staying connected to cloud services. I can provide the run log where it has errors as well.
Anyone else experiencing this?
04-19-2018 08:49 AM
I am experiencing this same problem. Hopefully there is a fix.
04-30-2018 07:03 AM
So nothing from a Cisco rep on this?
05-03-2018 12:32 PM
We have been working with TAC to address this issue.
05-22-2018 02:12 PM
This issue has been fixed in version 3.0.8483.0 it looks like.
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