WE are integrating our Telepresence system with Webex and are having an issue with video. We can establish the meeting between web ex and our internal system, but video fails to initiate. Has anyone experienced this issue?
I recommend you also post this and future technical support questions to the Cisco Support Community (https://supportforums.cisco.com/index.jspa) where our Cisco technical support experts provide assistance. Another option is to open a ticket with the Cisco Technical Assistance Center (www.cisco.com/go/support) to get expert debugging assistance.
Hope this helps.
Kelli Glass
Moderator for Cisco Customer Communities
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