Created by: Fabien Damien on 04-11-2009 10:46:39 AM Hi All, in a cvp standalone deployment, is it possible to conference two IVR callers using VXML? the scenario is the following: caller A dials the CVP IVR script-->at one point in the flow the caller will transfer to caller B--> Caller B will pick up the call and will hear an audio message that will prompt him to accept or reject the call. my idea is when the transfer is required by caller A, the CVP will initiate an outbound call to caller B and will conference both. Is there a way to do the conferencing using VXML? Thanks for your feedback,
Subject: RE: New Message from Fabien Damien in Customer Voice Portal (CVP) - General Replied by: Christopher LeBlanc on 04-11-2009 07:47:26 PM Hi Fabien,
From: Cisco Developer Community Forums [mailto:cdicuser@developer.cisco.com] Sent: Wednesday, November 04, 2009 5:47 AM To: cdicuser@developer.cisco.com Subject: New Message from Fabien Damien in Customer Voice Portal (CVP) - General Discussion - All Versions: CVP conferencing using VXML
Fabien Damien has created a new message in the forum "General Discussion - All Versions":
-------------------------------------------------------------- Hi All, in a cvp standalone deployment, is it possible to conference two IVR callers using VXML? the scenario is the following: caller A dials the CVP IVR script-->at one point in the flow the caller will transfer to caller B--> Caller B will pick up the call and will hear an audio message that will prompt him to accept or reject the call. my idea is when the transfer is required by caller A, the CVP will initiate an outbound call to caller B and will conference both. any way we can do it using VXML? Thanks for your feedback, -- To respond to this post, please click the following link:
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