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Error: com.cisco.jtapi.PlatformExceptionImpl: Error invalid EnumHandlle

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This document was generated from CDN thread

Created by: Rajesh Vargheese on 12-02-2009 04:47:53 PM
Hello,
When do we get the error
com.cisco.jtapi.PlatformExceptionImpl: Unable to create provider -- Error invalid EnumHandle
How can it be resolved?
Thanks,
Rajesh


Subject: RE: Error: com.cisco.jtapi.PlatformExceptionImpl: Error invalid EnumHandlle
Replied by: David Staudt on 12-02-2009 05:37:28 PM
Not sure I've seen that error before.  Please confirm that the JTAPI client version matches up with the UCM version.  If that's correct please post detailed JTAPI and CTI Manager logs.