This topic is a chance to discuss more about Cisco Unified Communications Manager (CUCM) best configuration and troubleshooting practices. This session will provide you with a better understanding of media resources, voice protocols, IP phones, integrations with other voice systems like Unity Connection, UCCX, Recording Servers and Inform cast among others. Learn more about voice gateway integration like H323, SIP, MGCP or SCCP call routing issues.
In addition, experts will cover questions related to security features on CUCM, such as TLS, certificates and encryption.
Ask questions from Monday 1st to Friday 12th of October, 2018
Oscar Martinezhas been a Cisco TAC engineer for CUCM team for half-decade, currently he is a Team Lead of CUCM team at Mexico City Offices. He specialises on Gateways and CUCM and he has over 7 years of experience working with voice technologies. Before, he worked at Ericsson for 2 years managing IMS technology, which is the voice part of LTE technology. Oscar holds a Bachelor’s Degree in Electronic engineers in Instituto Tecnologico de Culiacan, in Mexico. He loves traveling and playing soccer is his greatest hobby.
Jay Robinsonhas been part of the Voice technology team at Cisco’s TAC for the last six years, he recently moved to Mexico to become a Team Lead for CUCM technology at this location. He has experience across different areas of CUCM, particularly on its configuration and troubleshooting. Before Cisco, he worked at Skyes in Costa Rica as Support Engineer for five years. Jay holds a degree in Business Management from the Concordia College, NY, USA. He holds a CCNA certification and is currently pursuing a CCIE in collaboration. On his spare time, he enjoys traveling and playing basketball.
Oscar and Jay might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Collaboration, voice & video community.
I have an existing number of 3200 that I want to forward to a System Call Handler number of 5847. I can dial 5847 and all the prompts work with no issues. But when I add the 5847 number to the call forward of 3200, all I get the voicemail message. &n...
Hi Experts, I am a bit confused to understand the queue time and the ring time in the CCX. I have configured the queue overflow as shown below. Please correct me if I am wrong here; Every select resource step has the same timeout...
Hi! I have a Cp-3905 phone I want to use with my VoIP carrier instead of my old ATA box and old analog phone. I can't find where in the settings to set SIP domain, username and password. Is is not possible to use this phone as a SIP phone with my VoIP car...
Dear All, We have CMS 3.1 setup spanning sites in US and Europe. All these main sites are going to be connected over SD-WAN setup and goal is to make sure following- within call bridge group, nodes must be within 100ms- database cluster, nodes m...
I'm goign through the CUNI API documentation and it says I need to make call to subscribe in java using Axis2 stubs generated using WSDL. Axis2 stub generation needs to be implemented in java?Is there support for implementing it using a different programm...