Hello, I have a strange situation regarding a forwarded hunt pilot in a line. The line is forwarded to the hunt pilot in no answer/busy and it goes to a line group of 2 phones. The hunt pilot is configured with "Do not forward unanswered calls". When...
I am having trouble changing the Caller ID (ANI) on CUCM 12.5 for a specific phone. I was successful when changing it for an entire Route Pattern using "Calling Party Transform Mask" however for just one DN (Directory Number) it will not work. Steps ...
Hope you're having a great day!I'm new to cisco (I worked with open-source PBX's and ATA's in the past) and am working to connect an analog Fax machine to my VG450. I normally connect analog pots lines to the VG450 using this config:subscriber templa...
Hi, I'm trying to install CUCM v15.0.1.11901 from VMware ESXi v7.0.3. When i enter the NTP address it throws this error, "the ntp server(s) are mistyped, inaccessible or unreliable. Verify that valid NTP server names or ip addresses were entered, tha...
I have a cluster of Pub and two subscribers. What will be the best method to move the PUB and SUB-1 to another location, as well as changing their IP addresses? should I change the IP of pub and sub first, then shut down the VMs and move them to the ...
We encountered a bug with a DLL file that was fixed in CIPC 8.6.6.1 but that version appears to have been scrubbed from the internet.We then noticed there's a 8.6.6.17 version but we're unable to download a copy.We've been using 8.6.6.0 for a long ti...
My jabber persistent rooms get deleted when the IM&P node the room is created in is restarted. More specifically, If user A is in the IM&P Pub and rooms are created in both Pub and Sub, then in the event Pub is restarted, all rooms are retained. Howe...
I have a couple of Agents who would like the ringing notification for the inbound call to ring to their laptop speakers rather than in their headphones. Is there a way to configure this?
I i need add phone book to agent dashboard cisco finesse . I created the phone book and assigned to team but how make it appear in agent dashboard like reports where can i find the path i fetch date of phone book like this for report but need it for...
Hello, our SSM has an expired certificate, issued by O = Cisco, CN = Cisco Licensing Root CAaccording to https://www.cisco.com/c/dam/en/us/products/collateral/cloud-systems-management/smart-software-manager-satellite/satellite-synchronization.pdfi ge...
I'd like to find an example of CDR from a Cisco Unified Border Element that has some of the complicated call scenarios so I can test my parsing code. I'm stuck waiting on corporate approval for my customer to be allowed to send me a file. Thank you.
I need to setup two dial-peer with SIP trunks that need to point to 15 SBC with failover. Does anyone have a sample configure with dil-peer with SIP trunks pointing an srv record will all the servers listed. thanks
Currently have a single UCCX server running 12.5.1.11002-481 that has been working fine for a number of years. It's still impacted by the Bug (CSCvy99583) which requires services restart every 180 days, so logged in yesterday to restart and was gre...
Hello, I have a Hunt List where incoming calls are broadcast to one group containing phones A, B, and C, and then if those don't answer, the call gets broadcast to a second group containing phones X, Y, and Z.All 6 phones are also in the same Pickup ...
