Collaboration, Voice and Video

Engage with your peers and Cisco about collaboration products such as contact center, IP telephony, collaboration applications and telepresence. The Webex Administration board is now under the Webex Community category.

	Posts	Replies	Latest Post
Accessories Latest Post - Cisco voice router for 10 users	68 Posts	99 Replies	04-23-2022 11:26 PM
Collaboration Applications Latest Post - Jabber mst	9526 Posts	30974 Replies	05-25-2022 08:49 AM
Contact Center Latest Post - Error running UCCX CUIC reports after upgrade	21793 Posts	75060 Replies	05-24-2022 09:13 AM
IP Telephony and Phones Latest Post - How does mute work in a SIP call flow	80404 Posts	301599 Replies	05-25-2022 08:05 AM
TelePresence and Video Infrastructure Latest Post - SX80 Muting itself after an hour	18095 Posts	63950 Replies	05-25-2022 07:15 AM
Unified Communications Infrastructure Latest Post - platform.api.upgrade.config	33266 Posts	104059 Replies	05-25-2022 05:03 AM
Other Collaboration Subjects Latest Post - Unity Connection alert via SMTP	40336 Posts	104916 Replies	05-24-2022 04:28 PM

Latest Documents

UCCX Campaign Manager

Created by PTS on 04-14-2022 05:25 AM

The MARS UCCX Campaign Manager application provides business users with an easy-to-use web-based interface to manage the features and functions of the Campaigns configured in the Cisco UCCX.Manage campaigns-Edit important campaign parametersUpload co... view more

Agent Greeting for Outbound & Inbound Calls

Created by PTS on 03-24-2022 04:17 AM

Agent Greeting for Outbound & Inbound CallsPARSEC’s MARS Agent Greeting application for Cisco CUCM plays out a prerecorded audio file automatically for incoming & outgoing callsThe application integrates with Cisco CUCM only. It does not... view more

Multiple SIP Trunks on CUBE - URI based Dial-peer Matching

Created by b.winter on 03-02-2022 10:57 AM

SymptomsWith multiple SIP Trunks on the CUBE, it can be hard to correctly separate the incoming calls from CUCM to CUBE to the correct provider SIP Trunk.With this post, I'd like to present (in my opinion currently the most) convenient solution to that pr... view more