Collaboration, Voice and Video

Engage with your peers and Cisco about collaboration products such as contact center, IP telephony, collaboration applications and telepresence.

	Posts	Replies	Latest Post
Collaboration Applications Latest Post - Re: CUCM Native Call Routing ELIN supersedes all Calling Party Masks?	9660 Posts	28047 Replies	08-10-2020 02:38 PM
Contact Center Latest Post - Re: UCCX App Transfer to another Application with Queue. Agents see 2 participants in the call	22067 Posts	70211 Replies	08-10-2020 05:21 PM
IP Telephony and Phones Latest Post - Re: cdr and missed calls	83302 Posts	291298 Replies	08-10-2020 04:33 PM
Other Collaboration Subjects Latest Post - Re: ATA 186	41809 Posts	103994 Replies	08-08-2020 11:11 AM
TelePresence and Video Infrastructure Latest Post - Re: Just in case this was not	18339 Posts	61737 Replies	08-10-2020 11:12 AM
Unified Communications Infrastructure Latest Post - Re: Calls not going to voicemail	35185 Posts	98602 Replies	08-10-2020 01:57 PM
Webex Administration Latest Post - Re: April 2020 WebEx Security Update, Automatically Lock Personal Room - can no longer be disabled?	535 Posts	1087 Replies	08-10-2020 01:35 PM

Latest Documents

Cisco IP Phone 8851 12.1.1 and third party SIP provider

Created by AJChoudhry on 08-10-2020 11:57 AM

Good afternoon, I have a Cisco IP PHone 8851 with PID: CP-8851-K9 V01 with firmware 12.1.1. I was under that impression that this phone requires MPP firmware to work with third party sip provider such as voip.ms, telzio etc. Can someone advise if wit... view more

CUCM Phones and Extension deletion BAT using Custom File.

Created by Ritesh Desai on 08-03-2020 02:00 AM

In future definitely the need arise that the old extensions requires to be deleted. If the extension deletion range is straight like example 1000, 1001, 1002, etc. then it’s very easy to delete. What if extension deletion it’s not in straight order like 1... view more

Community Live FAQ - CUCM Bulk Administration Tool: Practica...

Created by Cisco Moderador on 07-27-2020 02:54 PM

This event had place on Tuesday 14th, January 2020 at 10hrs PDT Introduction This event provides a practical overview of Cisco Unified Communications Manager (Unified CM) Bulk Administration Tool (BAT) and the best practices to solve its common issues. ... view more

Latest Events

Configuration Control Hub Issue

Created by Yeremy07 on 06-09-2020 06:49 AM

Hello,We got the CUWP command and during setup we mistakenly selected the cumstomer part when I actually have to select the partner part so now I need to configure the Hub control again because our goal is to be able to do proof of concept with our client... view more

Community Ask Me Anything event- Cisco Webex: Enable Teams t...

Created by ciscomoderator on 04-16-2020 04:49 PM

This event continues the conversation of our recent Community Ask Me Anything event "How to Use Webex Meetings". To participate in this event, please use the button to ask your questions This event... view more

Telehealth NOW: Immediate Steps to Help Hospitals Scale and ...

Created by Kelli Glass on 04-14-2020 02:58 PM

Now more than ever, healthcare providers are looking for ways to provide accurate, timely, and automated communication and engagement for their patients.That's why on April 23rd at 11:00 am PT, Cisco Investments will be hosting an "Ask the Expert"&nb... view more