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How to Rate or Mark Content as Helpful in Cisco Community

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Introduction

Welcome to Cisco Community. This document explains how to rate content. Helpful votes is a content rating system that lets you vote for the posts you think are the most useful or important.

When you give Helpful votes to a post, you are giving a pat on the back to its author and letting other community members know that their post has been helpful to you. Your Helpful votes help to boost the value of certain messages and enhance the reputation of their authors. Giving Helpful votes is as easy as a single click, but the impact of Helpful votes ripples across the community. You can give a Helpful vote to any content type, that is, discussion replies, documents, videos, blogs or events.

 

How to mark a Discussion Reply as Helpful

Often times you see replies provided by community members that really help resolve your issue or better understand a topic. 

NOTE: You cannot mark your own content as Helpful.

These are the steps to mark give a helpful vote to a discussion reply

Steps:

  1. Login into Cisco Community by clicking on the Login link in the top right corner image.png
  2. When you see a discussion reply you find helpful, click on the Star icon image.png
  3. Once you clicked the star. you'll see 5 Helpful. This is because we're giving the equivalent of 5 stars to the post. It will look like this
    image.png

How to give a Helpful vote to Documents, Videos, blogs, or events.

 

The process to give Helpful Votes to documents, videos, blogs, and events, is the same. the only difference is that you should go to the end of the piece of content and before the comments. You cannot rate the comments on these pieces of content.  

These are the steps to mark give a helpful vote to a discussion reply

Steps:

  1. Login into Cisco Community by clicking on the Login link in the top right corner image.png
  2. When you see a document, video, blog, or event you find helpful, click on the Star icon at the bottom of the piece of content and before the comments start. This is how it will look like:image.png

You can see who has given the votes by clicking the number of votes:

image.png

 

If you made a mistake and gave a helpful vote, by clicking the Star image.png  again, it will remove your vote. 

Additional Information

You can find additional information about Helpful Votes in the Community Help.

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