|
End-of-Sale Product Part Number
|
Product Description
|
Replacement SKU
|
Replacement Product Description
|
|
ELEVEO-REC
|
SolutionsPlus: ELEVĒO (Zoom) Package
|
ELEVEO-SB
|
SolutionsPlus: Elevēo (Zoom) Onprem Subscription Billing
|
|
Elevēo Recording
|
|
ZI-CR
|
Elevēo Call Recording for CUCM, UCCX, UCCE, PCCE
|
ZI-CR-1Y
|
Elevēo Call Recording for CUCM, UCCX & UCCE
|
|
ZI-CR-S
|
Elevēo 24x7 Maintenance - Call Rec for CUCM, UCCX, UCCE, PCCE
|
No Replacement
|
No Replacement
|
|
ZI-CR-UCM-CON
|
Elevēo Call Recording - Concurrent for CUCM
|
ZI-CR-UCM-CON-1Y
|
Elevēo Call Recording - Concurrent for CUCM
|
|
ZI-CR-UCM-CON-S
|
Elevēo 24x7 Maintenance - Call Rec - Concurrent for CUCM
|
No Replacement
|
No Replacement
|
|
ZI-CR-RADIO
|
Elevēo Call Recording for Radio integration
|
ZI-CR-RADIO-1Y
|
Elevēo Call Recording for Radio integration
|
|
ZI-CR-RADIO-S
|
Elevēo 24x7 Maintenance - CallREC for Radio integration
|
No Replacement
|
No Replacement
|
|
ZI-VIDEOREC
|
Elevēo Video Recording
|
ZI-VIDEOREC-1Y
|
Elevēo Video Recording (CMS)
|
|
ZI-VIDEOREC-S
|
Elevēo 24x7 Maintenance - Video Recording
|
No Replacement
|
No Replacement
|
|
ZI-SC
|
Elevēo Screen Capture
|
ZI-SC-1Y
|
Elevēo Screen Capture
|
|
ZI-SC-S
|
Elevēo 24x7 Maintenance - Screen Capture
|
No Replacement
|
No Replacement
|
|
ZI-APR
|
Elevēo Automatic Pause & Resume
|
ZI-APR-1Y
|
Elevēo Automatic Pause & Resume
|
|
ZI-APR-S
|
Elevēo 24x7 Maintenance - Automatice Pause & Resume
|
No Replacement
|
No Replacement
|
|
ZI-APRE
|
Elevēo Automatic Pause & Resume for EPIC
|
ZI-APR-E-1Y
|
Elevēo Automatic Pause & Resume for EPIC
|
|
ZI-APRE-S
|
Elevēo 24x7 Maintenance - Automatic Pause & Resume for EPIC
|
No Replacement
|
No Replacement
|
|
Elevēo Quality Management Suite
|
|
ZI-QM
|
Elevēo Quality Management for UCCX or UCCE
|
ZI-QM-1Y
|
Elevēo Quality Management for UCCX or UCCE
|
|
ZI-QM-S
|
Elevēo 24x7 Maintenance - Quality Management UCCX or UCCE
|
No Replacement
|
No Replacement
|
|
ZI-QM-AQM
|
Elevēo Advanced Quality Management Bundle for UCCX or UCCE
|
ZI-QM-AQM-1Y
|
Elevēo Advanced Quality Management Bundle for UCCX or UCCE
|
|
ZI-QM-AQM-S
|
Elevēo 24x7 Maintenance - AQM Bundle for UCCX or UCCE
|
No Replacement
|
No Replacement
|
|
Redundancy Option High Availability
|
|
ZI-HA-CR
|
Elevēo High Availability for CallREC
|
ZI-HA-CR-1Y
|
Elevēo High Availability for CallREC
|
|
ZI-HA-CR-S
|
Elevēo 24x7 Maintenance - High Availability for CallRec
|
No Replacement
|
No Replacement
|
|
Advanced Security
|
|
ZI-ZQM-AS
|
Elevēo Advanced Security for Recording Encrypted Calls
|
ZI-ZQM-AS-1Y
|
Elevēo Advanced Security for Recording Encrypted Calls
|
|
ZI-ZQM-AS-S
|
Elevēo 24x7 Maintenance - Adv Sec for Rec Encrypted Calls
|
No Replacement
|
No Replacement
|
|
WFM
|
|
ZI-WFM
|
Elevēo Workforce Management
|
ZI-WFM-1Y
|
Elevēo Workforce Management
|
|
ZI-WFM-S
|
Elevēo 24x7 Maintenance - Workforce Management
|
No Replacement
|
No Replacement
|
|
Speech Analytics
|
|
ZI-SA-TRANS
|
Elevēo Voice Transcription
|
ZI-SA-TRANS-1Y
|
Elevēo Voice Transcription
|
|
ZI-SA-TRANS-S
|
Elevēo 24x7 Maintenance - Voice Transcription
|
No Replacement
|
No Replacement
|
|
ZI-SA-BASE
|
Elevēo Speech Analytics Basic
|
ZI-SA-BASE-1Y
|
Elevēo Speech Analytics Basic
|
|
ZI-SA-BASE-S
|
Elevēo 24x7 Maintenance - Speech Anlytics Basic
|
No Replacement
|
No Replacement
|
|
ZI-SA-QMB
|
Elevēo Speech Analytics QM Bundle
|
ZI-SA-QMB-1Y
|
Elevēo Speech Analytics QM Bundle
|
|
ZI-SA-QMB-S
|
Elevēo 24x7 Maintenance - Speech Anlytics QM Bundle
|
No Replacement
|
No Replacement
|
|
ZI-SA-RT
|
Elevēo Real-Time Speech Analytics
|
ZI-SA-RT-1Y
|
Elevēo Real-Time Speech Analytics
|
|
ZI-SA-RT-S
|
Elevēo 24x7 Maintenance - Real-Time Speech Analytics
|
No Replacement
|
No Replacement
|
|
ZI-SA-ADV
|
Elevēo Advanced Speech Analytics Bundle
|
ZI-SA-ADV-1Y
|
Elevēo Advanced Speech Analytics Bundle
|
|
ZI-SA-ADV-S
|
Elevēo 24x7 Maintenance - Advance Speech Analytics Bundle
|
No Replacement
|
No Replacement
|
|
ZI-LIC-PACK
|
Elevēo (ZOOM Int) License Pack (PAK)
|
No Replacement
|
No Replacement
|
