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Announcements

2018 Cisco Customer Journey Solutions Sales Summit

Register now to make one of the most important investments in your future! Come and join hundreds of your colleagues, peers, and contact center experts at the ninth annual Cisco Customer Journey Solutions Sales Summit, the premier contact center sales event of the year. This event will be held on October 31- November 1 at the Hyatt Regency New Orleans.


The Contact Center Partner Community is designed to provide you with timely information and direct interaction with Cisco business and technical professionals.

ATP Partners: we have a community especially for you. If you are an ATP Partner and unable to access, please send an email to atp_team@cisco.com and include your CCO ID.

Contact Center News
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Contact Center Insight
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All Aboard the Express
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Contact Center Feature Demo
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Customer Experience Webcast
CCX Demo  |  CJP Demo

 

 

 

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New to Cisco’s Unified CCX Solution... If you are new to Cisco or selling the Unified CCX portfolio, please use the information in this document to help ramp your expertise. If you are looking to ramp up your sales knowledge on our Unified CCX Product Suite, please check out what is available to you... click HERE

From CCX to CDX; Connected Digital Experience

CCX to CDX is Cisco's Unified Contact Center Express Upgrade Program. This program provides you with your installed base, onsite customer tools and even a great discount to help encourage your customers to upgrade now. To access this program, click HERE

Context Services for Cisco Contact Center

Context Service for Cisco Contact Center, a cloud-based solution that tracks a customer’s critical contextual data and immediately delivers it to the service agent. Context Service integrates data from the various ways a customer can interact with your business – such as voice, chat, social media, email and web – to help the agent be better informed and helping complete the Customer Journey.

To join the blog, click HERE

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