Hello Experts,
We are integrating our .NET/WPF based thick client application with Cisco UCCX using a C++ library. We don't use CAD. Somehow the IVR parameters aren't getting passed to the agent's end, while we try to solve it, I was just wondering if it's possible for the UCCX server to execute an HTTP post request when it decides to forward a call to a particular agent. Here's a small diagram of what we are expecting..
Thanks in advance