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CX Agent in Cloud

joaobraga
Level 1
Level 1

Hello, I would like to know if CX Agent can only be configured in a VM or if it is possible to configure it in a cloud?

Looking at the guides, I only see information about configuring VMs.

1 Accepted Solution

Accepted Solutions

sumgopal
Cisco Employee
Cisco Employee

Hi There,

The current QA certified versions of CX Agent supports local VM configuration only (VMware ESXi, Windows Hypervisor, Oracle Virtual Box). There is work being done to validate AWS Cloud image which is in Early Field Trials currently but no ETA has been provided for General Availbitily release.

 

 

 

View solution in original post

3 Replies 3

sumgopal
Cisco Employee
Cisco Employee

Hi There,

The current QA certified versions of CX Agent supports local VM configuration only (VMware ESXi, Windows Hypervisor, Oracle Virtual Box). There is work being done to validate AWS Cloud image which is in Early Field Trials currently but no ETA has been provided for General Availbitily release.

 

 

 

Has there been any update on the timing of the AWS cloud image?

Valter Popeskic
Level 1
Level 1

Hi,
Are there some news about AWS cloud image for CX Agent?