CX Cloud Guided Resources
Adoption Lifecycle
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on
02-03-2023
10:25 AM
- edited on
01-09-2025
11:00 AM
by
Katie King
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EOF
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what's this for?
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Is there a guide like a playbook instead?
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Do we have a resource to explain contracts as a data source and what assets from those contracts will be available from CX Cloud?
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Thank you amazing information
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Good
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ok
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super helpful information
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Customers are starting to ask about possible viewing all of their Smart Accounts in the CX Cloud. Is there a plan to merge the two portals in the near future? As customers would like to see everything in one place. Thank you!
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@hapolina Thank you for your comment. With the intent for CX Cloud to be a single pane of glass for customers, there would certainly be value in connecting Smart Accounts. It's been discussed, but to provide your feedback directly to product teams and inquire about specific roadmap timelines, I recommend utilizing the feedback portals below.
External CXC Idea Exchange: https://community.cisco.com/t5/cx-cloud-idea-exchange/idb-p/CX_Cloud_Exchange
Internal-only employee CXC Idea Exchange: https://community.cisco.com/t5/employees-only-cx-px-cloud-idea-exchange/idb-p/internal_cloud_ideas