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jofrumki
‎12-10-2020
Cisco Employee
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Member since ‎03-14-2014
321
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245
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Re: Smnp protocol

Created by in Smart Net Total Care Portal and Collector Discussions
12-09-2020
12-09-2020
Hello @LT.IT I did a quick browser search to find the configuration guides for the devices you menti...

Re: CSPC Password Expiry

Created by in Smart Net Total Care Portal and Collector Discussions
12-08-2020
12-08-2020
Hello @MetCW_2020 In keeping with Cisco InfoSec requirements, the password expirations are hardcoded...

Re: Issue with CSPC upload

Created by in Smart Net Total Care Portal and Collector Discussions
11-13-2020
11-13-2020
Hello @ben_uk From your screen shot I can see you have an Export and Upload job scheduled along with...

Re: Granted CBR access 27 hours ago, do not yet see customer's portal.

Created by in Smart Net Total Care Portal and Collector Discussions
11-12-2020
11-12-2020
Hello @TeamIBOS70148 The system had yet to sync with your new role. I pushed this sync manually, ple...

Re: CSPC Stacked Switches showing only master not members

Created by in Smart Net Total Care Portal and Collector Discussions
11-12-2020
11-12-2020
It sounds like you are not running a collection profile to gather the data and upload it to SNTC, bu...

Re: CLI Analyzer - SELF_SIGNED_CERT_IN_CHAIN error

Created by in Cisco CLI Analyzer
11-10-2020
11-10-2020
Please disable SSL intercept on your proxy to allow the CLI Analyzer to login.

Re: Modify SNMP settings

Created by in Smart Net Total Care Portal and Collector Discussions
10-30-2020
10-30-2020
As a Cisco Employee we ask you post your questions to https://techzone.cisco.com/t5/Smart-Net-Total-...

Re: Issue with CSPC upload

Created by in Smart Net Total Care Portal and Collector Discussions
10-30-2020
10-30-2020
Hello @ben_uk What you have shown us is a capture from the SNTC portal, not the CSPC. When an upload...

Re: API Serial number to information

Created by in Smart Net Total Care Portal and Collector Discussions
10-22-2020
10-22-2020
Hello @AntoninBRINES42572For this type of API please direct your questions to supportapis-help@cisco...

Re: "I get the following error when beggining the registration process: This device is not covered by this contract."

Created by in Smart Net Total Care Portal and Collector Discussions
10-16-2020
10-16-2020
Hello @royquint Please create a new post in https://techzone.cisco.com/t5/Smart-Net-Total-Care/bd-p/...

Re: Cannot access Contracts api in Mulesoft

Created by in Smart Net Total Care Portal and Collector Discussions
10-14-2020
10-14-2020
Hello @EvaNajera57061 Can you verify that the token is being added to the request header and not the...

Re: How can I get the eligible devices list for the CSPC 2.8?

Created by in Smart Net Total Care Portal and Collector Discussions
10-13-2020
10-13-2020
Hello @gabrielcoutoalves Please see the PID Checker for verification of supported devices within the...

Re: SNTC Portal reports

Created by in Smart Net Total Care Portal and Collector Discussions
10-01-2020
10-01-2020
Hello @lberriol As a Cisco employee you may post your question to our internal community next time, ...

Re: CLI Analyzer the signature is not a match

Created by in Cisco CLI Analyzer
09-25-2020
09-25-2020
Hello @TaniaSanchez24 Thank you for using the Cisco CLI Analyzer. With regards to your question our ...

Re: CLI Analyzer : What information is shaerd with Cisco ?

Created by in Cisco CLI Analyzer
09-25-2020
09-25-2020
Hello @jerome.schlumberger Thank you for using the Cisco CLI Analyzer.The information gathered from ...
Public Statistics
Date Registered ‎03-14-2014 03:19 PM
Date Last Visited ‎12-10-2020 01:39 PM
Total Messages Posted 321
Total Helpful Votes Received 245
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