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dsoper
Cisco Employee
Cisco Employee

A video overview of the ServiceNow Service Graph Connector for Cisco Intersight is available at https://youtu.be/w-Vww-oZhe0.  The video shows how to configure and use the Service Graph Connector for Intersight.

Note that version 2.0 features a new Setup menu for configuration.  Please see the install guide at https://store.servicenow.com/api/sn_store/v1/store/attachment/af82eac91b15e290396216db234bcbd8 for details on how to perform Setup and how to troubleshoot issues if there are problems connecting. 

Key features of the integration include the following:

  • Simple Guided Setup to configure Intersight as a Discovery Source.  API Key credentials are all that's needed to pull inventory information for all devices in your Intersight account.

Screenshot 2025-05-02 at 9.54.03 AM.png

  • Automatic inventory collection and updates from Intersight to ServiceNow's CMDB.

Screenshot 2023-04-29 at 7.24.45 PM.png 

  • Detailed dependency views of Configuration Item relationships created and maintained by the integration.

Screenshot 2023-04-29 at 7.28.30 PM.png

  • Full visibility of Intersight connected infrastructure including compute, networking, storage, and virtualization resources.

Screenshot 2023-04-29 at 7.30.34 PM.png

Full details for the integration including the installation guide and support contact information can be found at https://store.servicenow.com/sn_appstore_store.do#!/store/application/7bd281dd1b839110e15d64207e4bcb8f/ .  There's also a Cisco dCloud Instant Demo featuring the Service Graph Connector at https://dcloud2.cisco.com/instantdemo/managing-the-cisco-data-center-with-servicenow.  

Comments
dsoper
Cisco Employee
Cisco Employee

Version 2.0 is now published at https://store.servicenow.com/store/app/d56a2f261b246a50a85b16db234bcb04.  Version 2.0 features a new Setup menu, and note that you must have your application scope set to Service Graph Connector for Cisco Intersight during Setup for the application to work properly.

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