Our company using CUCM version 7.1, Cisco Unified Attendant Console, Cisco Unified IP Phone 6941, Cisco IP Communicator. Obviously, I'm not based on Network, but our company need to find how to directly call through website instead of using IP Phone 6941 or Cisco IP Communicator. How it can be done? Is it possible?
If you want a call directly from a browser, you will probably need a WebRTC integration. This is possible with Jabber Guest, or the relatively new CMS product, which can be achieved with an ExpressWay Edge architecture.